Promo & Sale Terms & Conditions

 Welcome to the Promotions and Sale Terms & Conditions page of Tyack.com.au. Here, you will find essential information regarding our promotional offers, discount codes, and the policies governing sales. We aim to ensure a transparent shopping experience, outlining how promotions work, eligibility criteria, and the implications of pricing errors. Please read through our terms carefully to make the most of your shopping experience and stay informed about how to take advantage of our exciting offers.

1. Promotional Period: All promotions and sales are valid for a limited time only, as specified in the promotion details. Tyack.com.au reserves the right to extend or modify the promotional period at its discretion.

2. Eligibility: Promotions are open to all customers unless otherwise stated. Certain promotions may be exclusive to specific customer groups or members including different price points and pricing tiers to claim eligibility.

3. Discounts: Discounts are applied to the original price of eligible items only. Discounts cannot be combined with other promotions or discounts unless explicitly stated (E.g "take an extra X% Off).

4. Exclusions: Some products may be excluded from promotions. Please check the specific promotion details for exclusions.

5. Returns and Refunds: Items purchased during a promotional period are subject to the standard return policy. Refunds will be processed based on the discounted price paid during the promotion.

6. Limitation: Tyack.com.au reserves the right to limit quantities of promotional items or to refuse any order that violates the terms outlined in this document. Our stock on hand levels are automated whereby a lapse in product stock syncing may require a product to be refunded if sold out.

7. Changes: Terms and conditions are subject to change without notice. Customers are encouraged to review these terms regularly.

8. Governing Law: These terms and conditions are governed by the laws of Australia. For more info please visit ACCC.

Examples of Sales and Welcome $25 Bonus Sign-Ups:

1. Seasonal Sales: During major holidays like Christmas or Black Friday, customers can enter a unique promo code for a percentage off their total purchase, e.g., "HOLIDAY20" for 20% off. However, if a new customer signs up using the welcome code, they must choose between the seasonal discount or the $25 sign-up bonus, as only one code can be applied.

2. Welcome Bonus: New customers can receive a $25 bonus on their first purchase by using the code "WELCOME25." This code cannot be combined with other promotional codes or sales. If a seasonal sale is happening, a new customer can either use the welcome bonus or the seasonal sale code, but not both. The welcome bonus may change at the businesses discretion. Discount my be applied to orders over $150 minimum spend only.

3. Flash Sales: For limited-time flash sales, customers might see codes like "FLASH15" for 15% off. Again, if they are new customers, they can opt for the $25 welcome bonus or the flash sale discount, but not both codes simultaneously.

4. Clearance Events: During clearance events, customers can use a code like "CLEAR10" for an additional 10% off clearance items. New customers must choose between this clearance discount or the welcome bonus, as only one discount code is applicable.

Human Error and Incorrect Pricing:

Tyack.com.au (Tyack Emporium) reserves the right to correct any pricing errors that occur due to human error. If a product is listed at an incorrect price, whether due to typographical errors, miscalculations, or any other reason, Tyack.com.au is not obligated to honour that price. Customers will be notified of the correct price and given the option to proceed with the purchase at the accurate amount or cancel the order.

For further inquiries, please contact our customer service at contact@tyack.com.au